Privacy Policy

We collect the minimum amount of personal data necessary to process orders and support customers:

• Contact Information: name, email, phone number
• Company Data: name, VAT number, registered address
• Order Data: ordered products, delivery address, payment information
• Usage Data: anonymous site analytics (via Google Analytics)

We use your personal data for the following purposes:

• Processing and fulfilling orders
• Responding to inquiries and customer support
• Improving the site and service based on aggregated data
• Fulfilling legal obligations (tax accounting, bookkeeping)

We process personal data on the following legal bases:

• Contract performance: order processing and product delivery
• Consent: analytical cookies (with your consent)
• Legitimate interest: service improvement, fraud prevention
• Legal obligation: tax and accounting requirements

We retain personal data only as long as necessary: order and invoice data — 7 years (legal requirement), contact form inquiries — 2 years, analytics data — 26 months. You can request deletion of non-essential data at any time.

Under GDPR, you have the following rights regarding your personal data:

• Right of access: request a copy of your personal data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to data portability: receive data in a machine-readable format
• Right to object: object to processing based on legitimate interest

We share data with trusted third parties only when necessary:

• Google Analytics: anonymous site usage data (with your consent)
• Hosting providers: data processing for site operation (in the EU)