Privacy Policy
This policy explains how Pi-Pi collects, uses, and protects your personal data in accordance with GDPR when you purchase construction site urinals or request B2B information.
Data Controller
What Data We Collect
We collect the minimum amount of personal data necessary to process orders and support customers:
- Contact Information: name, email, phone number
- Company Data: name, VAT number, registered address
- Order Data: ordered products, delivery address, payment information
- Usage Data: anonymous site analytics (via Google Analytics)
How We Use Your Data
We use your personal data for the following purposes:
- Processing and fulfilling orders
- Responding to inquiries and customer support
- Improving the site and service based on aggregated data
- Fulfilling legal obligations (tax accounting, bookkeeping)
Legal Basis (GDPR)
We process personal data on the following legal bases:
- Contract performance: order processing and product delivery
- Consent: analytical cookies (with your consent)
- Legitimate interest: service improvement, fraud prevention
- Legal obligation: tax and accounting requirements
Data Retention Period
We retain personal data only as long as necessary: order and invoice data — 7 years (legal requirement), contact form inquiries — 2 years, analytics data — 26 months. You can request deletion of non-essential data at any time.
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access: request a copy of your personal data
- Right to rectification: correct inaccurate data
- Right to erasure: request deletion of your data
- Right to data portability: receive data in a machine-readable format
- Right to object: object to processing based on legitimate interest
Third Parties
We share data with trusted third parties only when necessary:
- Google Analytics: anonymous site usage data (with your consent)
- Hosting providers: data processing for site operation (in the EU)